Review on Im OnCall by Aaron Franklin

The best part about this product is that it has an inbuilt chat feature through which you can interact with your customer directly without having any third party involved or getting charged for calls made by them! It also helps me keep track of my call activity as well as time spent per each ticket/call received from client. Also, there are many features like assigning tickets etc., available at free level but when one upgrades then they get more options than before. There's nothing much bad i have experienced so far while using this service; however sometimes due to high load its hard to connect instantly if someone needs assistance right away. As mentioned above we use imoncall services mainly because our clients trust us completely hence no need to worry about security issues since all communication happens via website only. We've been able to provide excellent technical solutions within very.