Mountain View supports all of the TR-069 specification, including the most recent Amendment 5 and TR-181 data model. As part of the initial device pairing process, Mountain View “walks” the device’s data model and dynamically learns every parameter that is supported on that device type. Once paired, every parameter can then be viewed and configured through Mountain View’s Engineering User Interface.
The way that the software is able to map the device to the information that it needs to be able to communicate with. Very helpful in troubleshooting problems with customers. If there is a bug in the software then it can take some time for the company to respond to the problem.
We have been able to use the software to have a faster response time when a customer calls in with issues. We are able to quickly and easily see what is going on with customers' devices. This has helped us to be able to…
Pros
Ease Of Use
Reliable Software That Can Help Us With Troubleshotting Problems Fast.
Customer Service Is Excellent And Always Available To Answer Questions Or Provide Support When Needed
I like how easy it was to implement with my team members as well as our customers! It's very intuitive for anyone who knows their way around Excel or Google Sheets so there really wasn't anything too difficult about getting this up & running in less than an hour (maybe 20 mins if you're familiar). The ability to track everything from one central location has been huge time saver when creating reports across multiple locations/sites - no more having to ask different people what they did over 2…
Pros
I really like the ability to track everything from one central location and the ability to track everything from one central location has been huge time saver when creating reports across multiple locations/sites
Cons
The ability to track everything from one central location has been huge time saver when creating reports across multiple locations/sites no more having to ask different people what they did over 2 weeks ago so we know exactly where things
The best thing about this product was its ease in use as it allowed me to easily manage my whole network with one tool. I also like how easy it could transfer files from PC to NAS devices using FTP protocol which makes transferring large amount of data very simple without having to worry much about bandwidth limitations or connection issues. Nothing really but other than being able to connect multiple PCs at once for file transfers, there's nothing else i dislike so far. This software has been…
Pros
It allowed us to easily manage our whole server infrastructure remotely which is very helpful for our IT team
Cons
I don't like how the program is very slow when transferring large files and when it's downloading/uploading data