Review on Mountain View by Richard Simmons

The way that the software is able to map the device to the information that it needs to be able to communicate with. Very helpful in troubleshooting problems with customers. If there is a bug in the software then it can take some time for the company to respond to the problem. We have been able to use the software to have a faster response time when a customer calls in with issues. We are able to quickly and easily see what is going on with customers' devices. This has helped us to be able to resolve customer issues quickly.