Review on 💻 Wacom Mobile Studio Pro 16" Windows 10, Intel Core i7, 512GB SSD: Next Gen by Brooke Wenzel

I'm disgusted with Wacom at the moment. I've been using their products for almost twenty years starting with the original Intuos tablet which lasted almost 10 years. I am very serious - do not buy this tablet. The probability of dying within a year is very high. Do a web search for "Wacom MobileStudio Pro problems" and see how many results you get. You can read a much more detailed review below, but in short please save yourself the headache and don't buy this tablet. In fact, I strongly encourage you to take a full look at another brand. Wacom used to be incredible and they made incredible products. This is no longer the case. Having been an avid fan for almost twenty years, I'm now transitioning to a new brand. Even newer Cintiqs seem to be riddled with issues that Wacom can't provide or fix. Below is a more detailed overview, but you can skip to the end for the pros and cons. TABLET FUNCTIONALITY. ----------------------------- Mobile Studio Pro must be portable. That's the whole point of selling. It's not wearable at all. It's heavy, needs a stand due to its size, and only has 3 USB-C ports on the left side. One of those ports should always be reserved for the charging cable, because no matter what Wacom claims, the battery only lasts about 3-4 hours, and that's only if you turn down the brightness and change a few other settings. So it MUST be plugged in - not portable at all. The express keys on the right side of the tablet don't work well. They're inconveniently accessible, especially the ring, and it's easy to hit the wrong button. So you'll also need to buy a Bluetooth keyboard or a USB-C keyboard (good luck with both). The pen driver keeps dying, so you'll also need a USB-C or Bluetooth mouse. The stand that comes with it is junk. It's thin and won't support the tablet's weight. So you need a new stand and I strongly recommend you not to buy one from Wacom which costs twice as much as for the stand. You'll also need to buy a screen protector as the tips wear out quickly. and will absolutely scratch your screen and you are looking for a huge amount of money to fix it. CONNECTING TO A PC ------------------------ I've seen many people complaining online about not being able to connect their MSP like Cintiq That means you should be able to connect it to your desktop PC and use it as a pen display. What they don't tell you is that you need to buy "Wacom Link" which is a converter and some cables for $70. They also don't tell you that all Wacom Link is, a USB-C to USB-C cable, a standard USB cable, a Mini Displayport to Mini Displayport cable, and an adapter box . That means your PC needs a Mini DisplayPort and a USB-C port to work well with the MSP. Neither is too common on PCs, even newer ones. Therefore, you will likely need adapters such as a mini DisplayPort to DisplayPort adapter and a USB-C to standard USB adapter. If your computer is a bit older, you'll need Mini DisplayPort HDMI instead. To make matters worse, Wacom Support doesn't know how to troubleshoot very common issues that people, myself included, have had to get the tablet to work with their PC. . You blame Intel and its drivers, you blame the cables and adapters you use, you blame your computer for being too old (even if it's brand new!) - you blame everything but yours defective product. FACTORY DEFECTS ------------------ ------------------ The MSP I purchased here from Revain arrived with immediate problems, most notably not being able to connect to my PC and use it as a pen display. After several weeks of contacting Wacom Support, the tablet's right side, where the fan is located, became uncomfortably and then painfully hot. He ended up burning the lower part of my right arm. Because of these issues, Wacom asked me to send it to them and they replaced it, for which I was very grateful. Instead I asked them to return the money but they refused because the tablet was not purchased through them. I was about to ditch the MSP altogether because it wasn't portable and was a lot more trouble than it was worth, especially considering the few extra hundreds of dollars I spent on all that extra stuff to make it work as advertised . The second MSP works even worse than the first. I kept struggling with connection issues, the support team couldn't help me and I ended up solving the problem myself by replacing one of the Wacom Link cables. However, the screen is now illuminated around the edges. My taskbar, Photoshop top bar, and desktop background are all burned into the screen. It flickers very quickly and looks like a stereotypical "disorder" but never goes away. It's very distracting when drawing. This burn-in did not occur since the screen was on and not in use. It happened during use, which actually shouldn't have happened. Worse, it's spreading bit by bit every day. Two days ago it was top left, bottom left and right. Now it's also top right and right. I contacted Wacom about this new issue. This is at least the fourth time I've had to speak to tech support. I sent them pictures and everything went fine until they decided my >1 year old product was out of warranty. They told me they would need $1017 to ship the tablet to them for repair. Both major issues I had with the tablet were not my fault. I have not dropped it, damaged it or spilled it on it. These are flaws due to their shabby detailing and engineering. They refuse to endorse their product. DRIVER ----------- The pen driver keeps crashing. You need to go to Task Manager, under the Services tab, find WTabletServicePro and restart. You will then also have to save your work and restart your paint program, otherwise you will have no pressure sensitivity. SUPPORT ------------- Support is slow. They have no idea how to solve your problems. If you contact them via email, expect it to take weeks to find a solution, if you find one at all. They will blame everything but their own product. It's like pulling teeth. Definitely don't make the mistake of telling them you are using an adapter or other cables with Wacom Link as they will be stunned that this is your only problem and they will tell you that you are paying for really expensive cables need to fix your problem. PROBLEMS BENEFITS ------ The screen is huge - The pen is wonderful. Wacom pens are always comfortable to hold and the function buttons on the pen barrel are great as usual. Aside from the grip driver constantly crashing, I really love the grip. Pen tips will last MUCH longer if you get a screen protector. CONS -------------- Although the screen is huge, it's not that bright and the color temperature varies a lot. from my monitors which means my art just looks desaturated and wrong. The pen driver keeps dying and needs to be restarted. Incredibly difficult to set up and use as a Cintiq pen display. Support doesn't know how to fix this. The express keys are awkward to use, especially if you're used to using your keyboard. The ring is particularly complex and it's easy to hit the wrong button. - Difficult. Not wearable at all. Terrible battery life even if you follow online instructions to extend it. The fork is very heavy, bulky and inconvenient to carry around. The included stand is junk and needs to be replaced. There are 3 USB-C ports in total, one of which is always used for the charger as the battery is low. terrible. So you'll need either a USB-C or Bluetooth keyboard and mouse. Pens wear out quickly and get sharp without a protective film. If they are sharp, they will scratch the screen. The support is terrible. They are slow and know as much about solving your problems as you do. - You'll have to buy an expensive Wacom Link to connect it to a PC, and even then it most likely won't work. — A large number of factory defects. Your tablet has stopped working through no fault of your own. If Wacom decides it's out of warranty, you could end up paying hundreds for repairs. Requires that your PC also has a Mini DisplayPort and USB-C port with Wacom Link. Otherwise, you'll have to buy adapters, and Wacom will blame those adapters for your problems, even if they're not true.