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Review on πŸ–¨οΈ Creality 3D Auto Level Pre Assembled Printer: 350x350x400mm - Efficient High-Quality 3D Printing by Aaron Lewis

Revainrating 1 out of 5

Expensive paperweight

Assembling the printer is easy, just take your time to set it up correctly, which makes initial platform alignment easier. live in an imperial country. I'm lucky to have a friend in the automotive industry and he helped me. If you want to buy this printer order a set of probes for yourself. This printer is 2 days old and actually the most expensive paperweight I own. BL Touch fails the self-test. I've noticed that if I press the side slightly it seems to work, so I suspect the contacts in the BL Touch are bad. This started right after the first test prints, after a restart the BL Touch does not pass the self-test. So I'm a disappointed buyer who, as expected, doesn't slow down after the first test prints. I just emailed support today and it's making me angry because I had to print a coupler that you can't find in the tagged ones anymore. Here we are waiting for a solution. I will update this post as soon as I get feedback from customer service.β€”β€”β€”β€”β€”β€”β€” Dear EGM, Hello. This is Yuri from the CREALITY Amazon Store. Sorry, I found out about your problem from a comment. Our technician will check the problem and report the following solution.1. Please disconnect the bl touch wire connection and reconnect the wire. 2. Try tightening the screw on the BL Touch. 3. Replace with a new BL sensor pin. If the above steps don't work, please send us a video of the broken part. Please send the video to our external email. Then our engineer will give you a solution. Thanks YuriCREALITYβ€”β€”β€”β€”β€”- WOW that's a freaking BLTOUCH after this experience, I'm thinking about using my return and cutting my losses. On point 1. The connection is glued (but I managed) On point 2. Really? I haven't tested this (the quality of how you tighten your build is ridiculous so you've already checked every screw during the build). At point 3 this is a brand new machine so WT#@! And we get, I get a pin from YOU who haven't posted. WHAT A JOKE β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€” So now after I got help from Revain twice and after the support team processed both emails that Revain gave me to contact Creality, I send back. And included an extra pin that I bought out of my own pocket. Conclusion: If you want to buy a 3D printer, I would stay away from it if you also hope for good customer service. I should have listened to the lower star rating here, but still. The printer when it works does its job, but if you run into problems you have to do it and don't expect much from support.

Pros
  • Dual Z-Axis: Stable Z-Axis The lead screw is smooth and stable. The movement of the build plate becomes more stable.
Cons
  • disappears