This software has helped me streamline my workflow in the court system. It helps me work smarter and not harder. I am now able to create more than one document at a time, allowing me to focus on the task at hand instead of having to spend time searching for documents. There isn't anything I dislike about this product. The customer service is excellent; they are always willing to help with any issues you may have. I am able to track all of my activity in one place. I can also check on the progress of cases and documents from anywhere.