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761 Review
76 Karma

Review on cmPlify Warranty Analytics by Patrick Hamilton

Revainrating 5 out of 5

Awesome Tool For Making Your Shop More Successful

I like that my dashboard gives me very accurate analysis about what's really going wrong at our shop so we know if something isn't working as designed or needs attention immediately! At one point i remember trying this tool for two weeks straight just looking up problems - then not seeing anything there which was annoying but after seeing some other information here they realized their mistake haha :) It helped us learn more about how customers use tools/machines (they were missing out) – This gave them great recommendations / solutions to make things easier later when new people joined!! We're able now give better support than anyone else has been giving previously due to having all kinds of info available from analytics reports etc CMPLIFY Warranty Analytic provides us with all necessary information to manage our warranty programs effectively. It's very easy for use. We can easily access any data that we need from this software. I don't like the fact that sometimes some data does not appear when you're trying to open it. This should improve so that users do not question the validity or accuracy of their own data. CMPLIFY has provided us with valuable insights into how our customers view our products and service offerings.

Pros
  • Easy to navigate interface.
  • Lots Of useful features in terms customer engagement, satisfaction surveys&
Cons
  • Not the best