Review on KLIM Esports Gaming Chair - Executive Ergonomic Racing Computer Chair with Back & Head Support, Adjustable Armrest, Desk & Office Recliner - New Edition, Silla Gamer - Black Cushion by Leon Johnsson

Update: Support responded within 12 hours of email contact. The man was very friendly and answered all questions in detail. The company weighs each box before shipping, but if something is missing, it helps ensure customer satisfaction very quickly. It turns out that all the screws, except for two, are not packed, but already installed in their places on the chair. The screws I thought were missing were on the bottom of the chair, not on the item I was supposed to place on the base of the chair. According to the support team, a scratch on the skin is used for quality control and is covered. during assembly. I didn't see it right after assembly. Some of the screws are a little fiddly to screw in during assembly, but overall it took about an hour to assemble. The instructions don't mention how to install the adjustment knobs, but it was easy to figure out. The chair is comfortable and I think it would be a good chair for working from home. Back and neck support are also helpful. Old tip: Up to now I could only attach the plate to the seat because the screws were screwed into the plate. There were no other screws in the box or packaging to mount anything else. I've contacted Klim support and will let you know when or if they contact me, but so far it's a waste of $350, which is disappointing because it looks like a good chair. On a small assembly I was able to make I noticed a small tear in the leather and 2 of the 4 washers that appeared to be bonded fell off when I removed the screws from the top. Putting them back in place was a little awkward. I also had a small bag with 2 white gloves and 2 screws to cover the screws on the top/seat.