Header banner
Revain logoHome Page
Sherrie Webb photo
Estonia, Tallinn
1 Level
486 Review
0 Karma

Review on Teami Detox Face Masks: Green Tea Detox Mask for Deep Cleansing, Pore Minimization & Blackhead Removal - Bentonite Clay Mud Mask for Spa Day Exfoliation & Acne Care - Facial Skincare Products by Sherrie Webb

Revainrating 1 out of 5

Bad customer service

I've been waiting to write this review in hopes it wouldn't be the way I was supposed to write it. I was excited to order this product. I've worked with various essential oils and natural ingredients over the years and someone I've read about this product was very impressed. When I received it, I tried it right away. I was excited to cleanse my skin with this product. I've worked with various essential oils and natural ingredients over the years and someone I've read about this product was very impressed. When I received it, I tried it right away. I cleaned my skin with warm Luke water and applied the product as directed. I felt a slight tingling, maybe almost a slight burn. I've read that people felt something similar, so I didn't panic. After removing the product, it is possible that my face will be itchy in various places. I did this again with Luke's warm water and applied the product as directed. I felt a slight tingling, maybe almost a slight burn. I've read that people felt something similar, so I didn't panic. After removing the product, my face may have been itchy in various places. I rinsed again with cold water and it basically stopped. A few days later I tried the product again. Results this time when I was about to tear my skin due to severe itching. I have read all the ingredients listed and I am not allergic to any of them. I contacted the company because before shipping I received an email that they would contact me to see if I liked the product and if I had any questions. A few days later, they emailed me asking if I was allergic to any of the ingredients, to which I immediately replied no. It took them a few days to contact me again and they asked if I use hot water? I was indirectly told no, I've used Luc from warm to cold water. That was a few days ago and I haven't heard from them again. I'm very frustrated that I wanted to send emails with just one sentence at a time and then nothing. This company claims to have good customer service and make sure they are close to their customers. I found that this is absolutely not the case. So buyers beware, you are on your own

Pros
  • Absolutely amazing!
Cons
  • Sad hardware