So far I've just opened it up, charged it and connected it to the phone. They work as advertised but for me the actual earbud part is very uncomfortable after only a minute or so of use. I am the safety director and am knowledgeable about proper fit and use. Can you offer other types of ear tips that match your product? I would really like to use them, but they cause a lot of pain in a very short time. I know they are because I've used them with hearing testers, which are used to check earbuds for proper fit.
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