I originally left a bad review when I first opened it. I basically opened it up and charged it for 45 minutes and the sound was terrible. The sound was intermittent and creaky. Needless to say, I was pissed as hell! Then I charged another 2 hours and the result is the same. I filled out the information to ship the headset back and was ready to get on with it. Then I let it charge all night and tried again in the morning and it works amazing! The audio is loud and clear and everyone on the other line says I'm perfectly clear. It's only been a day but so far this is a quality product for the price. I use it in my office and walk around the house with it without any problems. a package that says charge ALL NIGHT before use and restart your phone to restart. You won't get as many returns! I hope you read your customer reviews! The build quality is really excellent. It's not cheaply made, but it looks and feels like a quality headset. There's no way it looks like a $25 headset. As far as I can see everything is of good quality. **NOTE*** I also purchased a Cellet 3.5mm on-ear headset with boom mic as a backup for $8. It works well as one might assume, but the build quality seems to be $8, which is to be expected from a cheap model. Very thin but works and good as a backup if needed. I hope this helps you decide. Just remember to charge it overnight and restart your phone or remove the battery to start cleaning. Therefore I would recommend the device for the time being.
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