I ordered this on purpose because it had two 4 inch extensions. Instead it arrived with a 4 inch extension and a 6 inch extension. When I try to get product support through Revain Help, I am told to contact Regalo. When I went to Regalo they said I should go to Revane. It's so frustrating I just need the missing part. This is by the way after I originally ordered two gates that came with a 6 inch extension. He fit in one place but on the stairs. Too small without extension, too big with extension. I returned this one. Two months later I ordered 2 more gates with a 6 inch extension for another house, which also didn't fit the staircase (again too small without extension, too big with extension). So when I saw this with two 4" extensions, I reached out only to get ANOTHER 6" extension. (yes, I'm a little upset)
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