I LOVE this holster, have used it with my iPhones for years. When my store bought a broken one, I ordered this one. The back, which holds the phone and which I use when talking and walking, was difficult to get out. Then after 2 weeks of use the pin holding the loop in the retractable handle fell out! Now it's useless. Ugh, seems like a cheap version of the ones sold in stores. I LOVE the design but this version was poorly made and broke after 2 weeks. UPDATE: The SELLER responded immediately and sent me a new unit that works as it should. I really want to commend this seller as it seems like the first product just wasn't their standard AND they FULLY SUPPORT the product they supplied and replaced it after I emailed them a picture of the defective parts. I can now highly recommend this seller and a product I LOVE to open and hold as I speak and walk, as well as adjust it in different positions for reading. THANK YOU UPPER CLASS SALES for your attention and concern about the products you are selling.
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