I like that I am able to send the form to the client and have an email with the link to fill out the form. I dislike that the client has to have an email address that I can send the link to. I like that I can create the form and have a link to share with the client. I dislike that I can't create the form and not have a link to share with the client. It would be nice to be able to do both. I have been able to create forms and send them to my client. My client has been able to fill them out and send back. This has been a great tool to use. I have not had any issues with this tool.