This software has given me so much with very little knowledge regarding this type of program. The support team was amazing when I had questions related to my course development process; they were always ready to help answer all sorts of things pertaining to how best to develop content using their system. Sometimes there would be an issue where we couldn't figure out what was causing certain errors but after contacting them again about a week later everything seemed back up running smoothly. Their templates are also great and give learners some good ideas on which way might work better than others. They have a lot more features compared to other programs like ours too. We really liked having those options because sometimes students will get confused by just seeing one option at first glance. Another thing is that if they don't know exactly what they want to do with their video tutorials it can take quite awhile before coming across something suitable enough for use (not everyone knows HTML code). For example, maybe someone doesn't understand CSS and isn.