I like that it allows me to keep track of all my emails in one place without any hassle or confusion about where they are stored! It also makes organizing them easier than ever before since you can see everything at once rather then searching through folders for each individual message which was what we used previously with other providers (like Gmail). There really isn't anything bad so far but maybe there will be as time goes by? We've been using this service now almost 1 year ago when our previous host went out right after their support team released an update causing us problems along side many others who were experiencing similar issues - not sure if/when these updates have come back yet though :( So hopefully soon!! If your looking into something new try comparing different options first because some services may seem great until later down the road only find themselves struggling due too lack luster customer care /support etc..