I would like to give 5 stars. The product itself is great! Has a light natural aroma. It works great on my daughter's thick hair and doesn't cause eczema. Rinses out really well and lathers up really well! My problem? The pump bottle itself. The one I received was defective. It doesn't pop out so I have to unscrew the bottle and pour out the soap. I definitely use more soap than usual. I wanted to replace it, but that wasn't an option for me, at least not without the hassle of sending it back. I already threw the box away, it was too impractical. Hopefully the next one isn't defective because that's the company I'll be buying from again!
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