The car was packed in styrofoam which exploded everywhere. After cleaning the device, I plugged it in. Nothing. Tried replacing the fuse, still nothing. Checked that the plug works and it works. Tried another plug, still nothing. There is no protection to protect the inside of the machine from cotton candy. Even if it worked, it would probably break if candy got into the mechanics. It looks nice, but that's all it does. Don't waste your money on this machine unless you want to show off or you need really big and expensive paper. *Update: After purchasing a multimeter and testing for continuity, I found that the switch is defective. Bought some acetone to get rid of all the hot glue they put in there. Bought a new switch online (just a universal machine switch). Replaced, now it works. I didn't have to do everything, but it was still cheaper than sending it back.*
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