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Review on ๐Ÿ’ช The TheraGun Elite: Advanced Percussive Therapy for Deep Tissue Muscle Treatment by Justin Philemon

Revainrating 1 out of 5

Questionable company practice. Terrible guarantee. Very short product expiration date

I've ordered two of these. I ended up sending one back and it took over a month of almost daily emails before they finally refunded the money. They claimed all sorts of problems why they couldn't refund my money even though the device had been shipped to their location a few weeks earlier. For what I actually kept in a steamer for several months, it broke. It didn't just break a little, it fell apart completely, leaving black foam literally all over my bed. It was a huge mess. I have contacted Therabody support again for help with this warranty issue. They refused to help, they said attachments are only guaranteed for 30 days and they need to be replaced every 60-90 days no matter what. So this damper is $20 on their website and needs to be replaced every two months. Nowhere is the short lifespan of these devices indicated. To top it off they said they couldn't find a record of my orders which is ridiculous considering I've sent them so many emails about returning an order. I do not recommend this company at all.

Pros
  • SMART APP INTEGRATION - Connects to an app via Bluetooth to run personalized wellness programs based on your behavior and preferences
Cons
  • So far so good