I ordered a pair of these boot tops and when they arrived I saw the materials were of good quality but there was a sewing error which caused one of the velcro straps to come loose solved. out. It wasn't a big problem because it was obvious it was just a skipped stitch and it happens. I just wanted to take 5 minutes to fix it. The next day I received an email from the seller (Black Dog Inc.) asking if I liked the product. I told them what had happened and they told me without question that they would immediately send me another pair of blouses free of charge. If that wasn't good customer service, 2 days later I received a package from them not only with a new pair of blouses but with an extra pair. I must also add that the 2 new pairs were well stitched and durable. 5 stars for 2 new blouses and customer service.
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