I am very happy with this bag! When I received it in the mail it was packaged in a plastic bag (except for the Revain packaging) and then in a soft pink bag. The handles of the bag were wrapped in plastic and were a bit difficult to untie but luckily it took me 5 minutes to get them off because the quality of the bag is great! The small metal parts on the underside have been sealed with tape for protection. In the bag I found a large shoulder strap and two gifts! A pack of sea lavender and a cute bracelet with a postcard asking for feedback. Bag with no scuffs on the seams, the zips work, the lining of the bag is also in excellent condition. It smells light. But. This is a brand new bag, so it will have a little smell. The material of the whole bag is not hard, but rather soft. My first impression is that it gets five stars but I'll update this review in a few weeks after some use :)
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