For $90 I expected him to do everything he says. A good thing is that it's quiet. The plastic filter shown in the photo is missing and there is no way to contact them to send it to me. Condensation is oozing from all the joints of the tall white clumps and the hydrometer isn't working. it's not accurate at all. Run by 3 in an hour and it's only up 2%. He also found that the room was much wetter than it actually was. If you set a humidity percentage, it will turn off once it reaches that level, but won't turn on again when the level starts to drop. It also doesn't have an essential oil tray, and the instructions don't say anything about it. I have no idea where they get the 60 hour discount on a refill of water, I've refilled mine twice in one day if I run it on the second level. It uses a ton of water and you have to refill it at least twice a day. If you use it without the tall white parts, everything gets wet on the second layer. I will most likely return it. Don't waste your money, it only costs about $30. * There is no contact information, no warranty information, no address or phone number in the attached documents, no way to contact them about missing parts. I deduct a star for that.
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