The program makes it very easy to track appointments/patients in one place - which saves time! Also like how we can view our patients before they are seen by making sure there isn't an issue prior to leaving home (which may not be resolved once at vet clinic).
Nothing really as much I dislike about this system but maybe some of those issues could have been addressed better so customers weren't confused when trying to find what their problem was or finding out why something didn't work right would make me happy too ;) Just set everything up ahead of going through any problems later down the road :) We use alivvet's appt tracker mainly just because its easier than using other apps i've used previously (and also cheaper).