The software was easy to use once I figured it out! It's very intuitive for anyone with basic computer skills (which most of my team has). There were some bugs during our initial implementation but they got fixed quickly after we started using them regularly by their support staff via phone calls or emails within 24 hours time frame from request submission through chat platform in Slack channel - really great customer service there :) We are still implementing many features into this product which will be released soon such as employee performance reviews/feedback system & dashboard integration etc so stay tuned :D Also would like your feedback about how you liked certain modules implemented here? Feel free to contact us at info@empathicbuildingsolutionsllc dot com if any questions arise while reading above comment section below ;).