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Ukraine, Kiev
1 Level
702 Review
34 Karma

Review on LKV by Jonathan Reddick

Revainrating 1 out of 5

LKV Online Store, Where I Had a Very Disappointing Experience

Because I do so much of my shopping online, I am always looking for fresh retailers to explore. As a result, I was quite pleased to look through LKV's selection of clothing, shoes, and jewelry when I first discovered the brand. On the other hand, my interactions with this store were not in the least bit satisfying. I placed an order with LKV for a few different items, including a dress and a pair of shoes. I eagerly tore open my package the moment it arrived, only to be struck with dissatisfaction when I saw what was inside. The dress was poorly manufactured, with faulty seams and frayed edges, while the shoes did not look anything like the photographs that were displayed on the website. I contacted LKV's customer service staff in the hopes that they could help me resolve these concerns. Nevertheless, their response was neither helpful nor compassionate in any way. They would not allow me to return the items or get a refund, so I was forced to keep the low-quality items I had purchased. In general, my time spent with LKV was a really frustrating waste. Both the quality of their products and the assistance they provide to customers falls short of expectations. As a storyteller, I am unable to endorse LKV to anyone who is looking for dependable and high-quality apparel, footwear, or jewelry.

Pros
  • There are various choices available for quick shipment and delivery.
Cons
  • Sometimes unresponsive customer service