The original strap that came with my Fitbit broke after almost a year of daily use. It was the part that held the group in place. Without this detail, my Fitbit would crash in my sleep. I decided to order a replacement band and was disappointed to see that the rose gold band I received from this seller was fitted the wrong way round. In my photo on the left is the original strap, on the right is the one I received. The buckle is backwards and the positioning pin does not work. I kept the part that broke on me, so I didn't send it back. Also on the packaging there are instructions how to contact the seller but there is no link to contact him directly. I do not recommend this product. It may be worth choosing a more expensive option.
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