Review on 🧻 SMARTAKE Stainless Steel Paper Towel Holder - Standing Paper Towel Organizer for Kitchen Countertop, Home Dining Table - Silver by Jonathan Collins

This is an updated review. First I gave 2 stars because the post couldn't be screwed back into the base. This was due to user error, not the company's fault. I use this with reusable cloth towels so unscrew the stand to roll up the towels onto the stand and then screw it back on. The screw on the bottom came loose so I just had to tighten that screw and the post screwed back to the base, no problem. I would like to comment on the phenomenal customer service. I did not contact the seller, just left a review. Probably shouldn't have done it. But instead of being rude, they contacted me, apologized for the defective product and offered to replace it or refund my money. It didn't break in the end so I told them, but I thought it was great. Never before has a company responded to my review in this way. Very happy with them and the product now that I've had a wow wow moment.