Super impressed. When I received the product I had never used such a training collar. Positive learning is all I've done. However with two 6 month old puppies, brothers and dependent on each other. I need help. So far I've only used noise and vibration level 2. This helps them learn, along with positive words and love. Again I am happy to read the instructions, when assembling the collar it said make sure the hardware is a snug fit and is securely fastened. With that said. I lit it to the point where it broke. I contacted the company and within a day there was a replacement. Customer service was amazing. If you need help studying. I highly recommend this product. And a remote control for two dogs. Easy switch to control. And amazing customer service
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