Arrived pretty shabby (packaging). A long box, heavy at one end. You might notice that the packaging comes with a heavy end to prevent damage. I was about to return it because the mounting frame was bent at a corner, the capacitor cap was dented and the power switch was stuck in the on position when first pulled straight out of the box. Because there was no other. I fixed this one and it works fine except the stupid drain plug at the bottom of the tank is leaking, drip-drip-drip. The power button got stuck when I put the counter nut on the transverse thread, but I was able to put it on properly.