I like how easy it was to set up my connection with our ERP system which allows us great visibility into all of our business processes in one place! There's nothing really bad about this product but if you're looking for something more robust then maybe look elsewhere as there are other products out their that do offer greater functionality than what we were able use here at work.
It has been very helpful when trying to tie together different systems within Workday so everyone can see where orders come from or who they need approval through etc..