I like how easy it was to pick up right away. It's pretty much everything you need from an all-inclusive service and they don't skimp out anywhere! I dislike the fact there aren't any options when looking at plans other than monthly or yearly pricing - no quarterly option (as recommended by most reviews). When we were first looking into this product, our main concern about moving to managed cloud hosting was security - but I would say HOST4GEKES has really helped ease my stress. The customer support has been excellent! I have had no issues at all since we started using them two years ago (we use both cloudflare DNS servers). No complaints whatsoever - just great service from day one until now!! We are able get our site up quickly when needed after being offline due bad weather or other problems affecting us elsewhere around Europe/UK etc..