I really liked their work ethic - they were always super organized and efficient with deadlines which was great for my business! They also didn't mind working overtime to get things done if there wasn't enough time in our schedule or theirs to complete tasks on.
Their rates are very fair as well but not cheap either so you have to be prepared financially for any project that comes your way. The only thing about this team (and other agencies) like them is that sometimes it takes awhile before we see results from projects completed by different teams within an account because of how many people touch each client's brand/project. If your looking into hiring new designers don't hesitate though just go ahead and do it!!