Review on Travel In Style And Comfort With Gothamite 42-Inch Rolling Duffle Bag - The Ultimate Oversized Luggage And Hockey Bag With Heavy Duty Wheels by Jesse Nell

My wife purchased this rolling duffle bag to ship our trade show booth contents as oversized luggage on an airplane. The contents were heavy (80 lbs) and they were custom made to fit this bag. This bag saved us a lot of money because traditional shipping into a convention center would have cost more than $2000. The bag arrived just a few days before our departure. We noticed a defect in one of the wheels that made it inoperable. It was a holiday weekend when I contacted Nina in Gothamite Customer Service. I figured that there was no way to recover from this . . . and I was already working on developing a Plan B. Within a few hours, Nina responded. I was shocked. It was late at night . . . after hours . . . and on a holiday weekend. We corresponded back and forth several times. Nina had a new bag on our doorstep before our flight departed just a few days later. It was unbelievable! I am not easily impressed, but Nina at Gothamite deserves far more than 5 Stars. The bag is great. The company is great. We saved a lot of money using this product. We met our incredibly tight deadlines. And it is unusual to find this level of commitment in companies in today's world of commerce. I strongly endorse the bag, the company, and especially Nina!