My son was delighted when he got this for Christmas. He played it for a few days and gave it to a friend to borrow and the rubber stopper came loose. I emailed the company several times asking for a replacement. I did not get an answer. My husband and I spend several hours searching the internet for the right size rubber stoppers. We bought one meant for another brand of pogo sticks but it doesn't fit by about half an inch. We're very disappointed that something as simple as the lack of a rubber tip renders this toy useless, and bought about 45 minutes of playtime for $50 and is now gathering dust in our garage.
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