I like how it gives you full visibility of your computer networks by allowing users access from anywhere in the world at anytime if needed. It can be very convenient when dealing w/ remote work for employees as well sometimes slow speed & laggy during high use times such as peak hours or holidays where there are more people online than usual. Also not all devices support this software so make sure they have compatibility before purchasing! Full disclosure my employer uses Cisco ASA firewall which does NOT allow direct connection between computers but allows VPN connections instead through these types of programs.