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EMPIST Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Security and Privacy Services, Network Security

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Description of EMPIST

Whether you’re looking for managed services, professional services, cloud services or business intelligence, EMPIST offers reliable, customized IT solutions designed to grow your business and give you peace of mind. Our proactive methodology ensures our clients’ systems remain operational and secure so they can minimize downtime and maximize productivity. With nearly 20 years of multifaceted technological experience and expansion of our capabilities and expertise, EMPIST has become a dynamo of digital solutions. We have an extensive background in enterprise-level IT services, website and application development, marketing, and business consulting; allowing us to become the one-stop-solution for your business technology.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent Product & Service - Highly recommended

I like most about Empist is it's service level agreements that clearly outlines what each customer gets from them as well its flexibility in billing cycles which has been very hard sometimes with other providers but not anymore due this one!! It have helped keep my cost down by getting rid off some unneeded servers/apps while keeping up good performance levels overall (my customers' satisfaction rate). We are solving issues related security threats mostly web attacks etcetera using IPS solution

Pros
  • I like the high level of security as I am using EMPIST for critical applications
Cons
  • The downside is the lack of good quality services for the price

Revainrating 4 out of 5

Excellent Customer Service & Support

The support team is very responsive in resolving any issues that arise with their product. Their customer service department has been exceptional as well! We have used them since 2013 but still not able to find anything we dislike about this software. It's an all around great program which makes it easy to use when compared to other programs out there. I would highly recommend using Empist Software if you are looking into creating a survey system either internally within your organization or…

Pros
  • I like that this program is easy to use and understand
Cons
  • I do not dislike anything about this software, it's a great program for our needs

Revainrating 4 out of 5

Best Customer Service Software for Businesses

I have been working with empist since 2011 in both their sales department as well as client service/support team member over the years. They are always willing to go above an beyond when solving any issues that may arise during my day-to-day operations at work. Nothing really comes close to them! The best thing about this software is its ability to communicate directly through email without having phone conversations which saves me time (and money!) Also, it's free from bugs unlike competitors…

Pros
  • Email Marketing tool makes sending promotional campaigns very efficient.
  • Easy sharing features between coworkers for support tickets or project assignments etc.Very user friendly UI / workflows make life easy !
Cons
  • It could be better if you can select different colors besides white background