- Extremely helpful when dealing with my technical staff; knows exactly how it works, understands where changes need made etc..Always quick replies back if needed via phone call/email even outside hours.friendly faces that know me by face but not just email address only.
- Consultants available 24x7 during weekday hrs
IAM Professional Services Review
4
·
Excellent
Rating
5.0
Security and Privacy Services, Other Security Services Providers
Description of IAM Professional Services
Focal Point offers implementation and integration services for the leading IAM, IGA, and PAM tools on the market, including SailPoint, Ping, ForgeRock, CyberArk, Centrify, and Oracle. For organizations looking for the best strategy going forward, Focal Point offers rapid IAM assessments that benchmark your identity program and deliver tailored and business-smart recommendations for building a compliant, secure, and efficient identity program.
Pros
Pros
- Easy access via phone, email etc
- Great attitude; always professional yet friendly too :)
Cons
- Nothing here
Pros
- Knowledgeable
- Great customer care/service
- Very helpful if you run into trouble (and it happens)Cons : Nothing really comes immediately top mind
Cons
- There are disadvantages
Pros
- Great Customer Service
- Ability To Get Help Fast
- No Need For Specialized Knowledge Or Training4 ) Deep Domain Experience5.
- Good Market Presence6
- Dedicated Reps7,
- Ease Of Use8 ) Easy Accessibility9)
- Very Intelligent People10 ) Extremely Honest11)
- Well Respected12)
- Reliable13 ) Quick Response Time14
- Excellent Productivity15 )
Cons
- Good but not great