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784 Review
38 Karma

Review on IAM Professional Services by Michael Bazen

Revainrating 5 out of 5

Excellent technical assistance - even better customer focus

The support team is very responsive and always willing to help with questions or issues. They are extremely knowledgeable in their field and have helped us solve some of our most complex problems. We've been able to use them as an extension of our own IT department, but we also have used them when we didn't have our own IT staff. As far as I can tell, they don't offer any discounts for volume purchases. I would say that their service is a little expensive compared to other providers. We were able to get all of our applications running smoothly using their expertise.

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Pros
  • Knowledgeable
  • Great customer care/service
  • Very helpful if you run into trouble (and it happens)Cons : Nothing really comes immediately top mind
Cons
  • There are disadvantages