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1 Level
784 Review
62 Karma

Review on IAM Professional Services by Michael Freemason

Revainrating 5 out of 5

Great Customer Service Skills, Driven Product And Team

The team at iamps is very knowledgeable in their field of expertise which has been helpful during our engagements with them over several years now! They are always willing to work together as needed or required by us (our clients) without any hassle from my end nor theirs - they take care of everything seamlessly so there's no need/want to worry about it myself :) Their support staff also works well too when we have issues related to products such as SIA Suite etc.

img 1 attached to IAM Professional Services review by Michael Freemason

Nothing really comes across here except great customer service skills & dedication towards what you do. We use this product primarily because its an industry leader but still not enough features compared to other competitors like CAASA / ADCS for example. Highly recommended if anyone needs one stop shop solution provider who can handle all aspects of Identity governance under single roof! 1.) A One Stop Shop Solution Provider2.) Helping customers understand how important security controls matter3.) Support Lif.

Pros
  • Great Customer Service
  • Ability To Get Help Fast
  • No Need For Specialized Knowledge Or Training4 ) Deep Domain Experience5.
  • Good Market Presence6
  • Dedicated Reps7,
  • Ease Of Use8 ) Easy Accessibility9)
  • Very Intelligent People10 ) Extremely Honest11)
  • Well Respected12)
  • Reliable13 ) Quick Response Time14
  • Excellent Productivity15 )
Cons
  • Good but not great