Review on Jessica Simpson Womens Winter Coat by Ebony Shaw

I love this coat but after a month or two of wearing it managed to lose the clasp on the hood and the drawstring barely stretched and came out! I contacted the manufacturer but they told me to come here since I bought the coat here. I have no way of contacting the seller, so a hopttbis comment will suffice. I would like to replace this coat as I may have bought it in April 2020 but didn't wear it until December 2020.