I like that there are several different choices for how you can set up your computer. It's easy to learn how to use it quickly and understand what is going on at any given time. The software also allows me to have multiple windows open without having to close them out every time. I dislike that when I am using the program, my screen becomes unresponsive or freezes up. This happens more often than not and makes it difficult to continue working. If you want to be able to do many things at once with ease, this software is definitely something you should look into. I am able to easily check email, talk to customers on the phone, and run other programs while being able to keep track of everything at the same time.