The program helps us keep track of our deliveries, as well as tracking all purchases made by our customers. It also allows for easy management if multiple locations are involved with one customer or shipment because it can be used from any computer connected to the internet. Sometimes there's lag time when accessing data through the website even though they claim otherwise. I would recommend this product for anyone who wants an effective way to manage their inventory. We have solved shipping problems before they happen which has saved me money.