Review on Summer Infant Secure Space Extra-Wide Safety Gate for Doorways & Stairways - Auto-Close & Hold-Open - Grey, Slate (28.5-52 Inch Wide) by Shirlene Livingston
2 bought, 2 returned
The first gate I received had no visible damage but the gate and frame were misaligned by 2.5 inches (for no apparent reason) and there was no way it could pushed together far enough for the gate to snap into place at the top or bottom contact point. I assumed it was a manufacturing issue and sent this gate back. The company handled the return very well and promptly shipped a replacement that had the exact same defect. Nothing in the installation or troubleshooting information provided indicates that the gate had to be adjusted during construction for proper alignment. I contacted the seller about this issue and received no response. I am returning the second gate for a refund.
- Pleased
- Definitely bad product
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