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1270 Review
56 Karma

Review on Miro by Ian Bates

Revainrating 3 out of 5

This software was a nightmare to use.

This software was a nightmare to use. We couldn't figure out why our users kept getting locked out. I contacted their technical support department and they said it would take a week to respond to me. I went back and forth with them via chat repeatedly and they still didn't have a solution. In the meantime I had to work on a project without the benefit of my own team being able to see the progress I was making. We finally gave up and decided to switch over to another software solution. The whole experience was horrible.

img 1 attached to Miro review by Ian Bates

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Pros
  • Easy to set up - no training needed
  • Free trial
  • User friendly
Cons
  • Poor user support - we never received any response to our questions
  • Poor documentation - everything was pretty much left up to the community (which is what lead us to question how well maintained the product was)