This product is not the hand rolled and natural nag champa that you would expect if you can tell the difference between hand rolled and machine rolled. Unfortunately the product I received was processed. As shown at left, due to its uniformity and freedom from defects. On the right side, the roller is not as smooth and has imperfections. I also noticed that my entire nag champa was covered in sawdust. In the edited version you can clearly see the carbon center. So that made me angry. I called Revain to request a refund and to file a complaint. Then I got curious and wanted to know how to spot fake Nag Champa incense sticks. I read online that the company has split up. One went to Mumbai using modern methods, and the original stayed in Bangalore, still using traditional methods, thus receiving the same company with the same logo but different addresses. Hope that helps!
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