I really like this thing because I need it for my HP all-in-one printer to send faxes. I followed other reviews and bought it. I found the real cable to be very flimsy and no matter what I did it didn't work. I purposely bought this cable for a 2 wire problem, not a 4 wire problem. While a Verizon tech was fixing a completely different TV, I asked if he could take a look. He was such a nice guy and he replaced one of the plastic stoppers. I didn't really think it would work, but it worked! What I basically thought was something I didn't set up properly was actually a cable with a bad connector. Based on the flimsy feel of the cable, I think that was a reasonable explanation as to why it wasn't working. Now the fax works like clockwork. Please note that I did not contact the company because I really thought I set something up wrong, so I cannot confirm that the company's customer service is working. Just wanted to put this in here in case anyone else has had this experience.
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