It's easy to get started up in minutes. You can also customize your campaigns however you'd like them to run once they are set up. Some of our customers have reported issues with the service not working as expected or being slow/unreliable on some devices and browsers. We've been able to resolve these problems over time by asking questions before signing up so we understand what their expectations are when it comes to using this tool. A lot of people don't realize how important security education is, especially around social engineering techniques such as phishing emails. I think that most companies should implement at least one type of phishing simulation campaign. The benefits include improved employee awareness (which reduces vulnerability) and increased threat intelligence gathering capabilities.