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VigiTrust Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Security, Vulnerability Management

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Description of VigiTrust

VigiTrust is a GRC (Governance, Risk, and Compliance) SaaS service provider enabling organisations to achieve, maintain and continuously monitor compliance with industry standards & laws such as PCI DSS, Vendor Risk Management, Third Party Assurance, EU GDPR, HIPAA, ISO 27001 etc.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Risk Management Software That Helps Us Mitigate Risks

Vigitrust has helped us in our risk management process by providing us with a platform that helps us to track all risks and mitigate them accordingly. It's been easy for us to use the software and it has made our life easier by allowing us to track all risks and mitigate them accordingly. There are some features that we would like to see added to the software but this is not something that I can say is a downside of using the software. We have realized that Vigitrust has helped us in our risk…

Pros
  • The software is easy to use and doesn't take much time to learn how to use it
  • The software is easy to use and doesn't take much time to learn how to use it
Cons
  • Some of the features that we would like to see added to the software but this is not something that I can say is a downside of using the software

Revainrating 5 out of 5

Good product suite but needs better connectivity

The flexibility to connect different vendor platforms, the ability to connect with different users / devices and the integration of different types of risk. There is a need for more integration with external / internal partners / suppliers. There are also some quirks or differences with some vendors systems that I haven't found a workaround for so YMMV. The end goal is to be able to quickly find and share risks from different vendor / partner systems. VigiTrust is a great platform that helps…

Pros
  • Reports can get complex but still easy to understand if needed by non techies as well
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great tool with room/potential growth

I like that it's easy enough for users of all levels to learn how to use but also has plenty of features available so advanced users can tweak things they need without having to ask too many questions. The dashboard layout could be better organized. It makes sense that some of the tabs are more obvious than others. But there are still options in other areas which would require you to dig deeper into sub-menus or read comments left by previous customers. This was helpful when we had several…

Pros
  • Easy interface with lots off customizable settings, user friendly reporting capabilities along wth great customer support! My only complaint is lackluster organization within Dashboard tab section not very intuitive navigation
Cons
  • There are troubles

I have been using vigitrust from 3 years now for data protection management at my organization and never felt that it was not working in right sense. The support team response speed is very good even under peak hours of business i always get the answers within 15 minutes maximum. Security issues are managed well by them too without compromising security of our organization database. Overall its one great product out there which helps us all round the clock regarding any information related…

Pros
  • Customer service representatives respond almost immediately (usually) if requested help or advice.Their technical staff provides fast turn around resolution times ,with quick follow up updates after solving issue /case etc..They give priority over critical cases/issues.Good documentation available..Easy user interface..No downtime due t maintenance...Reliable
Cons
  • Secret