This is an impressive product in terms of performance: great video, great sound with no echo. However, there is an annoying functionality issue when you have a Skype phone number. MYLO), this Asus called for several minutes before finally realizing that no one was on the other side. I hope ASUS can update the software to fix this issue before I lose patience. Another potential issue is related to ASUS quality control: I ordered 2 and one of them has a bad display. The picture is like looking at a negative. The color is wrong, the screen is dark. Sent back for exchange. Update from 06/11/2010 After 6 months of happy time, this device no longer boots. It will say "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER". This device is very difficult to service due to the cumbersome online service request process that Asus has provided. I can't find the right model on the service request page no matter what I try. Asus is a great company when it comes to product innovation, but the quality integrity and customer support features are disappointing. Update from 16.08. 2010After going through an almost impossible customer service with phone calls and finally giving up, I turned back to online service and finally found this self-service link (amz: this is not a commercial link but a customer assistant, please don't delete and thanks): [.] I hope this can help someone who has the same problem. However, the response can be very slow.
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