i like that it makes my life easier when trying to organize shipments by picking options from drop down menus instead than typing them into an excel spreadsheet or text file! Also very friendly support staff who are able to answer any question you may have quickly/efficiently without being pushy nor rude about their ability to help customers as well (I've encountered this before). My only dislike is they tend not use barcode scanners for tracking purposes but still scan items manually which can be tedious if there's quite some amount involved. They also don't provide mobile apps so its difficult sometimes knowing where things need delivering too especially during off hours due to timezones etc which has caused me problems at times. I like that they are very professional for their work ethic which is great because we get our shipments out so fast! They give us options when it comes time to pay them but sometimes there can be some issues where you have no choice other than paying or not getting things shipped at all. We've had good results from this service as well since shipping packages has never been an issue anymore thanks mostly due to how quick everything gets here now!!